Privacy Policy - pixelchamp.net

We maintain an unwavering dedication to protecting and preserving all personal data provided by our website visitors and service users, implementing robust and comprehensive security measures throughout our services and operations.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors and service users; in other words, where we determine the purposes and means of the processing of that personal data. In this role, we are responsible for ensuring the proper handling, processing, and protection of all personal data submitted through our website.

We may process usage data (“usage data”), which comprehensively includes browser type, operating system, page views, navigation patterns, timing of visits, device information, and interaction metrics. This information is collected through automated logging systems, cookie tracking, and analytics tools and may include session duration, feature usage, and content interaction patterns. The source of this data is our analytics software and server logs. We process this information for several important purposes, including improving website performance, enhancing user experience, identifying technical issues, and analyzing user behavior patterns, which enables us to optimize our services, personalize content delivery, and maintain platform security. The legal basis for this processing is our legitimate interests in monitoring and improving our website and services.

We may process account data (“account data”), which comprehensively includes username, email address, password hash, account creation date, subscription status, and billing information. This information is collected through registration forms, account updates, and payment processing systems and may include verification status, account preferences, and communication settings. The source of this data is direct user input during account creation and management. We process this information for several important purposes, including user authentication, service provision, billing management, and account security, which enables us to maintain secure user accounts, process payments, and provide personalized services. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract.

We may process profile data (“profile data”), which comprehensively includes display name, avatar image, bio information, social media handles, and portfolio details. This information is collected through profile creation forms, manual updates, and social media integration and may include artistic preferences, skill levels, and project showcases. The source of this data is user-provided information and linked social accounts. We process this information for several important purposes, including community features, collaboration opportunities, content recommendation, and user discovery, which enables us to facilitate user interaction, showcase creative work, and enhance community engagement. The legal basis for this processing is our legitimate interests in operating and improving our platform services.

User Rights:

You have the right to access, which means you can request a complete copy of all personal data we hold about you, including how we use it and who we share it with. This includes the ability to receive confirmation of processing, obtain copies of your data, and verify the lawfulness of processing. To exercise this right, you can submit a formal request through our dedicated data access portal or contact our privacy team directly at [email protected]. We will respond within 30 days and may require government-issued identification, proof of address, and account verification to verify your identity.

You have the right to rectification, which means you can request corrections or updates to any inaccurate or incomplete personal data we hold about you. This includes the ability to update account information, correct profile details, and modify usage preferences. To exercise this right, you can use our account settings panel or submit a formal correction request through our support system. We will process your request within 15 days and may require current account credentials, specific data corrections requested, and verification of changes to verify your identity.

You have the right to erasure, which ensures you can request the deletion of your personal data when there is no compelling reason for its continued processing. This includes the ability to delete your account, remove specific data points, and withdraw processing consent. To exercise this right, you can initiate account deletion through your account settings or submit a formal erasure request to our privacy team. We will process your request within 30 days and may require password confirmation, written confirmation of deletion intent, and identity verification to verify your identity.

You have the right to restrict processing, which allows you to limit how we use your personal data without deleting it entirely. This includes the ability to pause processing activities, limit data usage, and temporarily suspend account features. To exercise this right, you can adjust your privacy settings or submit a formal restriction request through our support portal. We will respond within 15 days and may require account verification, specific processing restrictions requested, and confirmation of understanding of service limitations to verify your identity.

You have the right to data portability, which enables you to receive your personal data in a structured, commonly used format and transmit it to another service provider. This includes the ability to export account data, transfer profile information, and download usage history. To exercise this right, you can use our data export tool or submit a formal portability request through our privacy center. We will process your request within 30 days and may require two-factor authentication, service provider details, and format preferences to verify your identity.Data Handling and Security at PixelChamp.net

Data Processing

We process Service Data which includes account credentials, profile information, and user-generated content. This processing involves secure storage, analysis, and management, enabling us to provide personalized gaming and creative services. For example, in the context of gaming, this includes saving pixel art creations, design templates, and collaboration projects. The legal basis for this processing is legitimate interest and contractual necessity, specifically to maintain user accounts and deliver our core services.

We process Technical Data which includes device information, IP addresses, browser details, and usage analytics. This processing involves automated collection, analysis, and storage, enabling us to optimize platform performance and user experience. For example, in the context of gaming, this includes tracking canvas resolution preferences and tool usage patterns. The legal basis for this processing is legitimate interest, specifically to maintain service quality and platform stability.

We process Communication Data which includes messages, comments, forum posts, and support tickets. This processing involves storage, moderation, and analysis, enabling us to facilitate community interaction and provide support. For example, in the context of gaming, this includes art feedback discussions and tutorial comments. The legal basis for this processing is legitimate interest and consent, specifically to maintain community engagement and provide assistance.

We process Transaction Data which includes purchase history, subscription details, and payment information. This processing involves secure payment processing, record keeping, and analysis, enabling us to manage subscriptions and purchases. For example, in the context of gaming, this includes premium tool subscriptions and asset purchases. The legal basis for this processing is contractual necessity and legal obligation, specifically to fulfill purchases and comply with financial regulations.

We process Preference Data which includes customization settings, notification preferences, and content interests. This processing involves storage, analysis, and application, enabling us to personalize user experience. For example, in the context of gaming, this includes preferred color palettes and tool arrangements. The legal basis for this processing is legitimate interest and consent, specifically to provide personalized services.

Security Measures

Our comprehensive encryption protocols ensure end-to-end protection of your data, incorporating industry-standard algorithms and regular security updates to maintain data integrity. This includes regular security assessments and penetration testing by qualified professionals.

We implement multi-layered security infrastructure, including advanced firewalls and intrusion detection systems that continuously monitor for and prevent unauthorized access attempts. This infrastructure undergoes regular updates and enhancements.

Access to personal data is strictly controlled through role-based permissions, multi-factor authentication, and detailed access logs. We maintain comprehensive audit trails of all data access and modifications.

Our continuous monitoring systems provide real-time threat detection and automated response protocols, ensuring immediate action against potential security threats.

We maintain comprehensive backup procedures with encrypted offsite storage and regular recovery testing, ensuring data availability and integrity.

All staff undergo regular security awareness training and must comply with detailed data protection protocols, including specific training for handling sensitive data.

International Transfers

We may transfer your personal data to countries outside your jurisdiction. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses, Privacy Shield certification, and Binding Corporate Rules. Each international transfer is conducted under strict protocols that ensure:
– Adequate data protection standards
– Compliant processing procedures
– Enforceable data subject rights
– Effective legal remedies

International transfers are protected by ISO 27001 standards, GDPR requirements, and CCPA guidelines, ensuring compliance with global privacy regulations. We implement additional measures including:
– Regular compliance audits
– Data protection impact assessments
– Documented transfer mechanisms
– Continuous monitoring procedures

Regarding international transfers, you maintain specific rights including:
– Right to information about transfers
– Right to object to transfers
– Right to withdraw consent
– Right to data protection guarantees

Data Retention

We maintain specific retention periods for different data categories:

Account Information: Retained for the duration of account activity plus 24 months after account closure to facilitate account recovery and comply with legal obligations
Usage Data: Retained for 12 months to analyze platform usage patterns and improve services
Transaction Records: Retained for 7 years to comply with financial regulations and tax requirements
Communication History: Retained for 36 months to maintain support history and community engagement records
Technical Logs: Retained for 6 months for security monitoring and system optimization

These retention periods are determined by:
– Legal requirements
– Business purposes
– Technical necessities
– User preferences

Special circumstances affecting retention:
– Legal obligations
– Dispute resolution
– Security investigationsCookie Usage and Management

Our gaming platform, pixelchamp.net, uses various types of cookies to enhance your digital art and design experience. Essential cookies serve fundamental functions for basic website operations. They process authentication data and session information to enable secure access to your creative workspace. For example, these cookies maintain your login status while you work on pixel art projects and ensure your work saves properly.

Essential cookies are fundamental to website functionality. These cookies manage user authentication, maintain security protocols, and ensure technical stability during your creative sessions. We use them specifically for user authentication during design uploads, security measures protecting your artistic content, basic site operations enabling tool functionality, session management for collaborative features, and maintaining technical stability during intensive pixel editing.

Functional cookies enhance your experience by remembering your preferences. They enable language preferences for our international artist community, region-specific content delivery for local art events, user interface customization for your preferred tool layouts, feature optimization for frequently used design elements, and personalized settings for your creative workspace.

Analytics cookies help us understand how artists interact with our platform. They collect information about page interactions within our design tools, navigation patterns through tutorial sections, feature usage in pixel art creation, session duration during creative work, and user preferences for different artistic tools and features.

Performance cookies assess and improve website operation by monitoring site speed during resource-intensive editing sessions, identifying technical issues in our design tools, optimizing content delivery for large pixel art files, analyzing user experience with creative features, and tracking system performance during collaborative projects.

Cookie Management

You can control cookie preferences through your browser settings, our dedicated cookie consent tools, privacy preferences panel, and account settings. We provide granular control over non-essential cookies to ensure your comfort while using our creative platform.

Compliance and User Rights

For EU residents, we ensure explicit consent mechanisms before cookie placement, data minimization in creative projects, purpose limitation for collected information, storage limitations on user data, and complete processing transparency.

California residents have additional rights, including the right to know about personal information collected through our platform, right to delete personal data including saved artwork, right to opt-out of data sales, right to non-discrimination in service quality, and right to access collected information about their creative activities.

Regarding users under 13, we implement strict age verification requirements, require parental consent procedures for account creation, maintain limited data collection practices, employ special protection measures for young artists, and ensure parental access rights to account information.

Updates and Policy Changes

Policy updates involve regular review procedures to maintain compliance, user notifications about significant changes, consent renewal when required by law, clear change documentation accessible to all users, and continuous compliance monitoring to protect our creative community.

Contact Information

For privacy-related inquiries:
Primary Contact: [email protected]
Response Time: Within 48 hours
Verification Required: For data-related requests
Available Support: Privacy concerns, data requests, rights exercise

This policy was created specifically for pixelchamp.net and covers all associated services within the gaming industry.